Return & Refund Policy
Last updated: 08/18/2020
Your satisfaction is very important to us. If you are not happy with your print, return it to us within 30 days of receipt for a refund minus the cost of shipping ($3.95). Collage kits cannot be returned.
To initiate a return, please contact us using the Contact page and include the following information:
-The title of the piece
-The date of purchase
-The purchase price (please include a screenshot or photo of the receipt if applicable)
-The reason for requesting a return
MadCollage will accept returns in their original packaging. The print must be in impeccable state, unless the reason for the return is damage to the print in transit. It is our policy that returned prints cannot be added to existing inventory. Returned prints are destroyed. Customer is responsible for the cost of return shipping. Your refund will be promptly and fully processed 1-2 business days after the return has been received and the print has been inspected.
Thank you very much for your cooperation.